Shipping policy
Thank you for choosing Stept6 Footwear. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased through our website.
Shipping Rates
Shipping rates are calculated based on the weight of the package and the destination. The shipping cost will be displayed during the checkout process before payment is made.
Shipping Methods
We offer various shipping methods depending on your location and the urgency of your order. The available shipping methods will be displayed during the checkout process.
Processing Time
Orders are typically processed and shipped within 3 - 4 business days after payment is received. Please note that processing times may vary depending on product availability and order volume.
Delivery Time
Delivery times vary depending on the shipping method selected and the destination. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.
International Shipping
We offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination and shipping method selected. Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. Any additional customs duties or taxes are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment using the provided tracking number on our website or through the carrier’s website.
Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional shipping charges incurred due to incorrect or incomplete addresses will be the responsibility of the customer.
Lost or Damaged Shipments
In the event that your order is lost or damaged during transit, please contact us immediately at tattvaglobal9@gmail.com so that we can assist you in resolving the issue.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at tattvaglobal9@gmail.com.
This Shipping Policy applies to purchases made through our website and online services and does not apply to purchases made offline or through other channels.